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Testimonials

Going the extra mile with customer service

I would like to thank John Bainbridge for all his help – he has been great through the whole purchase process! I would especially like to thank John for waiting for me on the day of delivery as I was delayed in traffic. I truly appreciate it.

-Dianne Best
Date: 2010-06-23

Great service from your service department

I just wanted to state that Steve Cartwright is a true gentleman and is very good at his job! I have other cars, not only Fords, and have them serviced with Steve because of the great service he is given. I would recommend Steve and your Service Department to everyone.

-Scott from Procut P/L-
Date: 2010-05-21

Steve Cartwright knows his work!

Steve Cartwright knows his work! I was impressed when Steve recommended I have something looked at down the track and actually gave me the reason why I should have this done. Normally you just hear “this needs doing, do you want it done?”. I just wanted to pass my thanks on to Steve.

-Kieran Hamilton-
Date: 2010-05-21

Ford Service

Message to Peter O'Brien, Dealer Principle of Macarthur Ford:

G’day Peter. I had to take a minute to let you know of an experience I had with your Service Department.
 
I took my Fairlane in on Monday 7/9/09 and was dealt with by Paul Hare. The vehicle had a problem with the suspension. Your mechanic Steve took me on a test drive to try to identify the problem and actually dropped me home at Macquarie Links. When I could not get a lift back in the afternoon (my daughter delayed at work) Paul arranged for me to be picked up. The fault had been fixed (under warranty) and Paul had also arranged for the car to be washed (and tyres tyre-blacked!!). Service above and beyond…….. Peter, your service team are fantastic. Please thank then on my behalf. No wonder this is my 10th Ford.
 
Regards Ian Adams.
Date: 2009-09-10

Great service at Macarthur Ford

Deanne mentioned that she had been looking around to purchase a vehicle and returned to Macarthur Ford at Campbelltown to buy her new car because of Alfie’s patience!

Date: 2009-06-24

Francis does it again at Ford

Ron stated that he was very happy with the performance of his sales person, Francis! 

Ron said he had shopped around for a Ford Territory and he works on the ‘three strikes and you’re out’ principal and at the moment Francis has all the brownie points!

Date: 2009-06-24

Ford Service department feedback

John advised that he is very happy with the service every time he visits Macarthur Ford!

He explained that he has recommended our service department to his family and friends and has also placed a note of praise about Macarthur Ford on the Ford Forum website.

Date: 2009-04-17

Macarthur Ford Campbelltown outstanding sales service

She wanted to express her ‘complete satisfaction’ with her recent purchase experience at Macarthur Ford Campbelltown.

Mrs. Hopwood said she felt ‘most welcome’ in the Sales office and felt she was treated as a friend, not just a customer!    She said all our staff, including Bruce, were happy, polite and friendly and the showroom was so clean and nice.

Mrs. Hopwood also mentioned that she was taken down to our Service Department and she commented that she was ‘most impressed with the atmosphere in the Service Dept’.   She said she met Darren Berrell, whom she thought was ‘lovely’ and she observed some of the boys working and talking together in a very friendly and professional manner!

Mrs. Hopwood could not speak more highly of her pleasure at the treatment she received from everyone at the dealership and she asked that her comments be forwarded to Macarthur Ford/Peter Warren Management.  
Date: 2009-02-23

Buying a car over the internet? Here is how good it can be!

From: Angela Smythe
Sent: Tuesday, 18 November 2008 10:31 AM
To: Michael Shehadie
Subject: Customer feedback for Allira Howard

Hi Michael,
Just wanting to pass on some feedback from client Tony Hurry who purchased a used vehicle from us (stock C6703).  He was thoroughly impressed with the service he received from Allira Howard and made comment that her professional, easy going nature was one of the main reasons he purchased a vehicle from us.  He thinks she is an asset to the company and asked me to pass on a big thank you.

Date: 2008-11-19

Great used car sales service

Janette would like to convey her gratitude to Adam for making this purchase a very happy and memorable one!

She commented that Adam’s people skills and after sales service was very impressive and it abolished the “used care salesman” stigma that’s usually attached to their profession.

Janette concluded by saying that Adam is an asset to our Company and he should be given a well deserved pat on the back.

She also said that she can’t wait to refer people to Macarthur Ford Campbelltown.

Date: 2008-10-10

Great service by New Car Salesperson Francis

Cust name:   Michael Clarke
 
Salesperson: Francis

Michael said that Francis is a ‘great salesperson and a pleasure to deal with! 
He advised that he was so ‘over the moon’ with Francis that he came back to Macarthur Ford and purchased a vehicle for his wife.
Date: 2008-07-24

Macarthur Ford Service Dept

Name:                        Allan *****           

S/Advisor:                   Paul

Allan advised that he has 2 vehicles serviced with us and  is ‘very very happy with Macarthur Ford Service Department and would not go anywhere else!

Date: 2008-06-06
 

© 2010 Macarthur Ford Campbelltown - SYDNEY
Address: 36 Blaxland Road, CAMPBELLTOWN SYDNEY NSW 2560   Map »

Sales Hotline: 1300 927 736

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